Detail-oriented, dependable professional experienced in customer service and care. Excels in fast-paced environments as well as in supervising and motivating staff to increase productivity and profitability. Works well independently and as part of a team. Self-motivated, dedicated worker that is committed to excellence, accuracy and efficiency.

Management
• Assisted managers in overseeing a staff of four to ten people, including scheduling, timecard adjustments and supervision.
• Conducted in-depth training on policy and procedure, customer service and product knowledge.
• Experience in coordinating all aspects of large-scale events, including volunteer coordination, financial organization, planning and scheduling.
• Significant skill in conflict resolution and negotiation, with emphasis on joint compromise.

Design & Computer Skills

• Skill and experience with 3D modeling, animation, rigging, scripting, texturing and rendering techniques with Autodesk Maya.
• Significant experience with many software packages, including Adobe Creative Suite, Microsoft Office Suite and other Windows-based software.
• Hand-generated HTML programmer; has designed and published over 40 websites. Proficient in numerous internet protocols, such as FTP, HTTP and Telnet.
• Proficient with PHP-based internet BBS software; currently administrator of two with over 300 active users.

Financial & Bookkeeping

• Proficient in tracking accounts payable/receivable, preparing deposits, invoices and reconciliations.
• Extensive credit and cash handling experience, including telephone-based credit transactions.
• Experience in ordering, processing, bookkeeping and financial tracking in both small and large scales.

General Office

• Produced spreadsheets for international marketing division of major technology company; spreadsheets used until proprietary software developed to replace them.
• Experienced with all standard office equipment, including scanners and copiers, fax machines, multi-line telephone systems and voicemail.
• Typing speed of 45+ WPM, and proficient with both standard and reverse ten-key by touch.

Awards & Recognition

• Paul Harris Fellow – Rotary Foundation of Rotary International

SALES ASSOCIATE
Art Institute of Portland Student Store, Portland, Oregon

SALES ASSOCIATE
Portland Luggage, Beaverton Oregon

ASSISTANT STORE MANAGER
Malm Luggage, Bellevue, Washington

DOONEY & BOURKE SALES SPECIALIST / DEPARTMENT LEAD
Bon Marche, Olympia, Washington

HEWLETT PACKARD ACCOUNT REPRESENTATIVE
BT Office Products International, Corvallis, Oregon

HEWLETT PACKARD PROCESS OPERATOR
CDI Corporation West, Corvallis, Oregon

HEWLETT PACKARD ADMINISTRATIVE ASSISTANT
CDI Corporation West, Corvallis, Oregon

EXHIBITOR LIASON / GOLD ASSISTANT
Penny Arcade Expo, Bellevue & Seattle, Washington

CLUB / EVENT COORDINATOR
The Evergreen State College, Olympia, Washington

GAME ART AND DESIGN
The Art Institute of Portland, Portland, Oregon

COMMUNICATIONS
The Evergreen State College, Olympia, Washington