Detail-oriented, dependable professional experienced in customer service and care. Excels in fast-paced environments as well as in supervising and motivating staff to increase productivity and profitability. Works well independently and as part of a team. Self-motivated, dedicated worker that is committed to excellence, accuracy and efficiency.

    Management
    • Assisted managers in overseeing a staff of four to ten people, including scheduling, timecard adjustments and supervision.
    • Conducted in-depth training on policy and procedure, customer service and product knowledge.
    • Experience in coordinating all aspects of large-scale events, including volunteer coordination, financial organization, planning and scheduling.
    • Significant skill in conflict resolution and negotiation, with emphasis on joint compromise.

    Design & Computer Skills

    • Skill and experience with 3D modeling, animation, rigging, scripting, texturing and rendering techniques with Autodesk Maya.
    • Significant experience with many software packages, including Adobe Creative Suite, Microsoft Office Suite and other Windows-based software.
    • Hand-generated HTML programmer; has designed and published over 40 websites. Proficient in numerous internet protocols, such as FTP, HTTP and Telnet.
    • Proficient with PHP-based internet BBS software; currently administrator of two with over 300 active users.

    Financial & Bookkeeping

    • Proficient in tracking accounts payable/receivable, preparing deposits, invoices and reconciliations.
    • Extensive credit and cash handling experience, including telephone-based credit transactions.
    • Experience in ordering, processing, bookkeeping and financial tracking in both small and large scales.

    General Office

    • Produced spreadsheets for international marketing division of major technology company; spreadsheets used until proprietary software developed to replace them.
    • Experienced with all standard office equipment, including scanners and copiers, fax machines, multi-line telephone systems and voicemail.
    • Typing speed of 45+ WPM, and proficient with both standard and reverse ten-key by touch.

    Awards & Recognition

    • Paul Harris Fellow Rotary Foundation of Rotary International
    SALES ASSOCIATE
    Art Institute of Portland Student Store
    , Portland, Oregon
2008
    SALES ASSOCIATE
    Portland Luggage
    , Beaverton Oregon
2006
    ASSISTANT STORE MANAGER
    Malm Luggage
    , Bellevue, Washington
2004 - 2006
    DOONEY & BOURKE SALES SPECIALIST / DEPARTMENT LEAD
    Bon Marche
    , Olympia, Washington
2000 - 2004
    HEWLETT PACKARD ACCOUNT REPRESENTATIVE
    BT Office Products International
    , Corvallis, Oregon
1999
    HEWLETT PACKARD PROCESS OPERATOR
    CDI Corporation West
    , Corvallis, Oregon
1998
    HEWLETT PACKARD ADMINISTRATIVE ASSISTANT
    CDI Corporation West
    , Corvallis, Oregon
1997
    EXHIBITOR LIASON / GOLD ASSISTANT
    Penny Arcade Expo
    , Bellevue & Seattle, Washington
2005 - 2008
    CLUB / EVENT COORDINATOR
    The Evergreen State College
    , Olympia, Washington
1997 - 2000
    GAME ART AND DESIGN
    The Art Institute of Portland
    , Portland, Oregon
2007 - Present
Graduation: March 2010
    COMMUNICATIONS
    The Evergreen State College
    , Olympia, Washington
1997 - 1999